F.A.Q.

Frequently Asked Question...

You and your employees simply need a computer, tablet, or smart phone connects to the Internet.
You can use the system from anywhere in the world. Open Time Clock is Internet based. Employees can be locked down to one or multiple computers, tablets and smart phones as well as to certain networks or certain GPS zones if you want.
Time Clock Free is designed with the concept of "no instructions required". It is very intuitive and simple to use.
YES, we backup all data on a nightly basis.
YES, we offer FREE email support and free version upgrades for as long as you use the service. Free technical support is available to all users. Our support is 24 hours a day, includes toll free phone call, live chat email and tickets.
If you don't need the advanced features, you will never need to pay anything. FREE PLAN is available to all size businesses, unlimited managers, unlimited employees, unlimited devices, unlimited jobs and unlimit shifts.
You can use web browsers to access full features of the system. But native apps in Windows, Mac OS, iOS and Android will give you a better experience.
You don't have to have a web camera to use our service. You can enable or disable web camera any time you want.
We use 'cookie' in the web browser to store the Device ID. We recommend you to check if your web browser enable cookie. Or, you can just install our native apps for Windows, Mac OS, iOS and Android. Here is the download page.
If you are using Windows, you need to shearch google.com to download the "Microsoft print to PDF" virtual printer. It allow you to print any document or web page into PDF file. Here is an article about "Microsoft Print to PDF is not appearing in Windows 10"
Sign up now (permanently free)